Frequently Asked Questions
You may use your Google or Facebook account to sign up. Alternatively, you can also sign up using your email ID or mobile number.
No. You may place your order as a guest. But we highly recommend creating an account with us to enjoy member benefits.
We procure fish directly from the fishing boats everyday, early in the morning. Based on the order you place the day before, the fish will be cleaned meticulously, packed and dispatched for delivery. However, seafood is seasonal and subject to availability.
First and foremost, the smell of the fish talks about its freshness. If it smells like the ocean, it’s fresh. If it smells fishy, it’s stale. If you have more doubts, please check out our About Us section where we have mentioned a few tips to find out if the fish is fresh.
Yes. All the fishes we deliver will be cleaned thoroughly, prawns peeled and deveined. It’s fresh seafood, minus the mess. Literally.
No. Your order will be weighed after its been cleaned. We assure you that you will only be paying for the meat. Not for the wastage.
We try our best to reduce the turn around time. But the ideal scenario is – you place your order this evening, we deliver fresh fish first thing tomorrow morning.
The minimum order quantity is 1 kg.
No. For the time being we only offer COD (Cash on Delivery). This is subject to change in the near future.
No. Please enjoy your seafood at no additional delivery cost.
Yes. If the alternate address you provide is within our delivery circle, we will be happy to accommodate your request.
Yes. From the time you place an order to the time it’s delivered to you, you will receive SMS updates.
Yes. Your satisfaction is out topmost priority. Please state your reason and return the order. We will get in touch with you to discuss further.
No. Please be sure to cancel your order atleast a day before delivery. This will give us time to replan the logistics. Thank you for cooperating.